
Category
Is Genpumps.com an authorized dealer?
Yes, Genpumps.com is an authorized dealer and official online partner for leading brands including Bosch Power Tools, Leica Survey Equipment, Makita, DeWalt, Karcher, Grundfos, Liebherr, Fischer, and more. We sell 100% genuine, brand-new products backed by the original manufacturer's warranty.
Are the products genuine and come with a warranty?
Absolutely. All products listed on Genpumps.com are original and sourced directly from the manufacturer or authorized distributors. They come with official brand warranties, typically ranging from 1 year to 5 years, depending on the brand and product.
Do you offer free shipping?
Yes, we offer free home delivery on most products across India. Some bulky or remote location shipments may attract minimal delivery charges, which will be clearly communicated before checkout.
How long does delivery take?
Orders are usually processed within 24–48 hours. Delivery time depends on your location and courier partner but typically ranges from 3 to 7 working days.
What if I receive a damaged or defective product?
If your order arrives damaged or defective, please inform us within 48 hours of delivery. We’ll assist with a replacement, return, or repair in coordination with the brand’s service center.
Do you provide installation or demo services?
For certain product categories like Grundfos pumps, Karcher cleaning machines, or Liebherr refrigerators, brand-authorized installation or demo services may be available. Please check product details or contact our support team for assistance.
Do you offer bulk orders or B2B pricing?
Yes, we cater to corporates, contractors, resellers, and institutions. For bulk pricing, custom quotations, or purchase orders, please get in touch with our sales team directly.